299 bdt Privacy Policy
Your personal information is our top priority. This policy explains in detail how the 299 bdt platform collects information, the purposes for which it is used, and how it is kept secure.
1 Introduction and Scope
299 bdt is an online casino and betting platform operated for users in Bangladesh. This privacy policy ("Policy") applies to the 299-bdt.cam website and its associated mobile applications.
By using our website and opening an account, you are considered to have accepted the terms of this policy. To understand the platform's full terms, please read our Terms and Conditions page, which details the general rights and responsibilities of users.
This policy applies to individuals aged 21 years or older. No one under the age of 21 may register or use the 299 bdt platform.
2 What Information Is Collected
2.1 Registration and Identity Information
When opening an account, you are required to provide some basic information. This includes:
- Full name and date of birth
- Mobile number and email address
- Identity document details required for age verification
- Preferred language (Bangla or English)
2.2 Transaction and Financial Information
We keep records of transactions during deposit and withdrawal processes. We process payments through bKash, Nagad, and Rocket. This information is used solely to confirm your transaction history and to prevent fraud.
2.3 Technical Information
Certain information is collected automatically while using the platform, such as: IP address, browser type, device information, login time and location data, and cookie-related information.
2.4 Gaming Activity Information
Your gaming history, bet amounts, win and loss records, and details of bonus usage are stored in our system. This information is used to maintain the security of your account and to determine your VIP level.
3 Purpose of Information Use
299 bdt uses your information for the following purposes:
- To complete the account registration and age verification process
- To process deposits, withdrawals, and other financial transactions
- To provide customer support services — assistance in Bangla and English via 24/7 live chat and email
- To add bonuses and promotional offers to your account
- To prevent fraud, money laundering, and unauthorized access
- To improve the security and performance of the platform
- To meet legal and regulatory obligations
We never sell your personal information to third parties or rent it out for marketing purposes.
4 Cookies and Tracking Technologies
The 299 bdt website uses cookies. Cookies are small data files stored in your browser and used to recognize you on future visits.
4.1 Types of Cookies
- Essential cookies: These are used to maintain login sessions and ensure security.
- Performance cookies: These are used to analyze the website's loading speed and performance.
- Functional cookies: These are used to remember your preferred language and settings.
You can manage cookies through your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly.
5 Information Sharing and Disclosure
In certain circumstances, 299 bdt may share your information with the following parties:
5.1 Payment Processors
Information necessary to complete transactions through bKash, Nagad, and Rocket is shared with these payment service providers. These organizations follow their own privacy policies.
5.2 Technology Partners
Limited and necessary information may be shared with game studios including Pragmatic Play, Evolution, JILI, and PG Soft to operate games. This information is used solely to ensure gaming services.
5.3 Legal Obligations
We may be required to disclose information upon a court order or a request from a lawful authority. In such cases, only the minimum necessary information will be provided.
6 Data Storage and Security
299 bdt uses industry-standard security measures to keep your information safe:
- All data transfers are secured with SSL (Secure Socket Layer) encryption
- Sensitive information is stored in encrypted form in the database
- Two-factor authentication is in place to prevent unauthorized access to accounts
- Regular security testing and audits are conducted on the system
- Staff access to information is controlled on a minimum-necessary basis
Information is retained for a specified period as required by law, both while your account is active and after it is closed.
7 User Rights
As a user of the 299 bdt platform, you have the following rights:
7.1 Right to Know
You may request to know what information we hold about you. After verification, we will provide the information within a specified time.
7.2 Right to Correction
If any of your information is incorrect or incomplete, you may request a correction. This can be done through your account settings or by contacting support.
7.3 Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, some information must be retained for a specified period due to legal obligations.
7.4 Right to Object
If you object to your information being used for a particular purpose, you may inform our support team. Please also read our Responsible Gaming guidelines to ensure responsible gaming.
8 Protection of Minors
All services of 299 bdt are exclusively for individuals aged 21 or older. We do not knowingly collect any information from those under 21.
If a minor attempts to open an account, the relevant account and information will be deleted as soon as it is identified. Age verification is a mandatory step in our registration process.
9 Third-Party Links and Services
The 299 bdt platform may include third-party services (game providers, payment gateways). These third parties have their own privacy policies and are responsible for their own data management.
299 bdt bears no responsibility for how these third-party organizations manage your information. We recommend that you also review the privacy policies of those services yourself.
10 Changes to the Policy
299 bdt reserves the right to change or update this privacy policy at any time. Updated policies will take effect as soon as they are published on the website.
For significant changes, we will attempt to send a notification to your registered email or mobile number. However, it is the user's own responsibility to stay updated on changes. You may visit our FAQ section for general questions.
11 Contact and Complaints
If you have any questions, concerns, or requests regarding your information or this privacy policy, please contact us through the following:
- 24/7 live chat support — available in Bangla and English
- Email: [email protected]
We will try to respond to your complaint or request as soon as possible. To learn more about 299 bdt, visit our About Us page.